Account and data

Delete your Lido App account

You can request deletion of your Lido App account and the personal data associated with it.

How to request deletion

Please send the request from the email address connected to your Lido App account and use the subject line:

Delete my Lido App account

We may contact you to verify that you are the owner of the account before completing the deletion request.

Data that may be deleted

When your request has been verified, we will delete or anonymize personal data associated with your account where applicable, including:

Your user profile and account information
Your name and email address
Your club and team memberships
Your match availability responses
Your notifications
Your push notification tokens
Other account-related data connected to your use of Lido App

Chat messages and shared club data

Some content may be part of shared club records or conversations. Where necessary, this content may be anonymized rather than removed completely in order to preserve the functionality and history of shared club data.

Retention

Certain information may be retained where required by law or where necessary for security, fraud prevention, dispute resolution or the protection of the service.

Processing time

Verified deletion requests will normally be processed within 30 days.

Contact

For questions about account deletion or personal data, contact:

Theis Nielsen
Denmark
theis@leadflair.ai